Refund policy

At BoostX, we want you to feel confident in your purchase. If you are not completely satisfied with your order, we’re here to help.

Return Eligibility

To be eligible for a return, your item must:

To initiate a return, please contact us at support@boostxshop.com with your order number and reason for return.

Certain items are not eligible for return, including:

Once your return request is approved, we will provide you with return instructions.

Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.

We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be issued to your original payment method
Please allow 5–10 business days for the refund to be processed and reflected in your account

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@boostxshop.com.

Include clear photos of the issue, and we will resolve it as quickly as possible with a replacement or refund.

If you haven’t received your refund yet:

Check your bank account again
Contact your credit card provider, as processing times may vary
If you’ve done all of this and still have not received your refund, please contact us at support@boostxshop.com

Orders may be canceled within 24 hours of purchase.
After this period, orders may already be processed and cannot be canceled.

For any questions regarding returns or refunds, please contact our support team: